Frequently Asked Questions
Everything you need to know about BF Genetics style and service.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
Are your materials sustainably sourced?
At BF Genetics, we prioritize quality and ethics. We use premium fabrics sourced from suppliers who adhere to strict environmental and fair-labor standards.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.